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Having Processes Is Smart, Following Them Is Smarter
While recently working with a business owner, the topic of “rework” came up. It was an industrial service company, and there had been...
Jul 15, 20243 min read


Firing for Non-Performance
Few activities in business are more difficult than firing. In fact, I would argue that if it ever becomes too easy, then something is...
Apr 22, 20243 min read


Don’t Blame The People, Blame The Process
As a business owner, one of the most frustrating things that can happen when you have worked hard to build up sales, sometimes over a...
Nov 6, 20232 min read

If “Fit” Is So Important, Why Do We Hire Based On Experience?
This post comes from a thought I had while teaching a management course. The topic was the importance of cultural fit and how to judge...
Sep 25, 20233 min read
Infrastructure Must Scale Too
I’m writing this post to address an issue we see with so many successful entrepreneurs as they grow their companies. They start their...
Aug 7, 20233 min read
Only Double Checked?
A few weeks ago I was driving between appointments and stopped at a fast-food restaurant to pick up a quick bite. Unfortunately, it was...
Apr 3, 20232 min read
KPIs Are Important For Owners
Having a background in accounting myself, the concept of having KPIs (key performance indicators) for your business, outside of the...
Oct 5, 20222 min read
You Don’t Know What You Don’t Know
For those that have heard this saying and take it to heart, there is really no reason to go on reading this post. You understand the...
Aug 22, 20223 min read
Daily Planning Made Simple
One of the most daunting issues for small business owners is simply how to get everything done. Our minds race a mile-a-minute and it’s...
Aug 1, 20222 min read
Time To Shore Up Your Systems
There is a saying that goes something like this: ‘A rising tide may raise all ships, but when the water recedes, you see who wasn’t...
Jun 16, 20222 min read
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